Frequently Asked Service Questions
Service FAQs:
Q: Do you only service Hyundai vehicles?
A: Nope, we specialize in Hyundai but our service technicians are trained to work on most makes and models!
Q: How do I order parts for my vehicle?
A: You can place an order for parts right on our website. Visit our Service or Parts Department page to place an order!
Q: How often should I get my oil changed?
A: The general consensus is every 3,000 - 7,000 miles or every 3 months, whichever comes first. But, you can also refer to your owners manual for information specific to your make and model.
Q: Do you offer interior sanitizing services?
A: Yes, our service center offers PermaSafe sanitizing services to keep you and your family healthy. Visit our service specials page to see our PermaSafe Protection coupon!
Q: How often should I flush my coolant?
A: Flushing your coolant is recommended every 15,000 to 45,000 miles but our team recommends referring to your user manual as specifics can differ per make and model.
Q: How often should I replace my air filters?
A: Although, the typical recommendation is every 15,000 - 30,000 miles, it can differ for each make and model so our service team recommends referring to your user manual for more specific timeline.
Q: My car doesn't have a remote starter but I'd like one installed, can you do that for me?
A: Yes, our service technicians are equip to install remote starters in vehicles that currently do not have the feature!
Q: My car needs new tires, do you sell tires?
A: Yes, we have a Tire Center within our Service Center. Feel free to use our Tire Finder on our website to find the best tires for your vehicle.
Q: Can I get my state inspection completed here?
A: Yes, our service center can complete your state inspection!
Q: How do I know when it's time to get my transmission fluid flushed?
A: Typically for the average vehicle you will get your transmission fluid flushed every 40,000 miles or 4 years, whichever comes first. We recommend referring to your vehicles owners manually for specific details regarding your make and model!
Q: What is the difference between synthetic and conventional oil?
A: Synthetic oil is a chemically engineered oil to provide peak performance for vehicle, while conventional oil is more crude and refined, containing impurities.
Q: Which oil is better for my car, conventional or synthetic?
A: Synthetic oil is recommended because it is specifically designed to provide a better engine performance, combat a build-up, reduce friction and wear, withstand high-temperatures, and better controls the breakdown of oil.
Q: What is the difference between factory and aftermarket parts?
A: Factory means you receive parts directly from the manufacturer that built your vehicle. These are made specifically for your make and model and are guaranteed to perform at a high level. Factory parts typically come with a warranty to add security to your purchase. Aftermarket means that the parts were created by a third party. Although these parts will likely carry a lesser price tag, they are made to be generic meaning they are designed to fit multiple makes or models. Choosing aftermarket parts can be a gamble as the fit, performance, and warranty varies.
Q: How do I know when it’s time for my car to be serviced?
A: Your owner’s manual contains the exact maintenance schedule for your specific make and model. If you are unsure, feel free to give us a call!
Q: Do you offer express service for quick repairs?
A: Yes! We offer express service on various repairs like engine oil and filter changes, tire rotation, cabin air filter replacement, engine air filter replacement, windshield wiper blade replacement, exterior light bulb replacement, and more!
Q: Do you offer transmission repairs?
A: Yes, schedule a transmission repair today!
Q: What service specials do you have?
A: We run various service and parts specials throughout the year. Find our updated service special list on our website!
Q: Do you offer express service for quick repairs?
A: Yes! We offer express service on various repairs like engine oil and filter changes, tire rotation, cabin air filter replacement, engine air filter replacement, windshield wiper blade replacement, exterior light bulb replacement, and more!
Q: Do you offer transmission repairs?
A: Yes, schedule a transmission repair today!
Q: What service specials do you have?
A: We run various service and parts specials throughout the year. Find our updated service special list on our website!
Q: When do I need to get my fuel injector cleaned?
A: It's a good rule of thumb to get it cleaned every 15,000 to 45,000 miles but please refer to your owner’s manual for a maintenance schedule that is specific to your make and model.
Q: How often should I get my brake fluid changed?
A: Our team recommends every 50,000 miles but it's always a good move to refer to your owner’s manual for a maintenance schedule specific to your make and model.
Q: How often should I have my tires rotated?
A: Generally, tire rotations are recommended every 3,000 miles to 6,000 miles. In many cases, a car will be due for a tire rotation and oil change at the same time, so many drivers have both services completed in a single appointment. Contact our service department to schedule a tire rotation today!
Q: Do I need an appointment to get my oil changed?
A: No, you can come in anytime and we will get you in. However, you may want to click on the “Appointments” link above on this page to schedule an appointment, so you don’t incur unnecessary wait time.
Q: Do they sell tires in the service department?
A: Absolutely! In fact, we have a tremendous tire inventory so we can find what works best for you, at a great price, and get you back on the road quickly.
Q: What does the Feldman Care Maintenance Package include?
A: Our Feldman Care Maintenance Package includes 4 total visits with an oil change, tire rotation, and multi-point vehicle inspection at each visit all for $200. This package is valued at $280.
Q: When should I replace my car's timing belt?
A: The timing belt replacement interval varies by vehicle make and model. It is generally recommended to replace the timing belt every 60,000 to 100,000 miles or as specified in your vehicle's maintenance schedule.
Q: Can you perform tire rotations and balancing?
A: Yes, we offer tire rotation and balancing services to ensure even tire wear and a smooth ride. Regular tire rotations are recommended every 5,000 to 7,500 miles.
Q: How often should I flush and replace my car's coolant?
A: The coolant flush and replacement interval depends on your vehicle's make and model. As a general guideline, coolant should be replaced every 30,000 to 50,000 miles or every 2 to 5 years.
Q: Do you only service Hyundai vehicles?
A: Nope, we specialize in Hyundai but our service technicians are trained to work on most makes and models!
Q: How do I order parts for my vehicle?
A: You can place an order for parts right on our website. Visit our Service or Parts Department page to place an order!
Q: How often should I get my oil changed?
A: The general consensus is every 3,000 - 7,000 miles or every 3 months, whichever comes first. But, you can also refer to your owners manual for information specific to your make and model.
Q: Do you offer interior sanitizing services?
A: Yes, our service center offers PermaSafe sanitizing services to keep you and your family healthy. Visit our service specials page to see our PermaSafe Protection coupon!
Q: How often should I flush my coolant?
A: Flushing your coolant is recommended every 15,000 to 45,000 miles but our team recommends referring to your user manual as specifics can differ per make and model.
Q: How often should I replace my air filters?
A: Although, the typical recommendation is every 15,000 - 30,000 miles, it can differ for each make and model so our service team recommends referring to your user manual for more specific timeline.
Q: My car doesn't have a remote starter but I'd like one installed, can you do that for me?
A: Yes, our service technicians are equip to install remote starters in vehicles that currently do not have the feature!
Q: My car needs new tires, do you sell tires?
A: Yes, we have a Tire Center within our Service Center. Feel free to use our Tire Finder on our website to find the best tires for your vehicle.
Q: Can I get my state inspection completed here?
A: Yes, our service center can complete your state inspection!
Q: How do I know when it's time to get my transmission fluid flushed?
A: Typically for the average vehicle you will get your transmission fluid flushed every 40,000 miles or 4 years, whichever comes first. We recommend referring to your vehicles owners manually for specific details regarding your make and model!
Q: What is the difference between synthetic and conventional oil?
A: Synthetic oil is a chemically engineered oil to provide peak performance for vehicle, while conventional oil is more crude and refined, containing impurities.
Q: Which oil is better for my car, conventional or synthetic?
A: Synthetic oil is recommended because it is specifically designed to provide a better engine performance, combat a build-up, reduce friction and wear, withstand high-temperatures, and better controls the breakdown of oil.
Q: What is the difference between factory and aftermarket parts?
A: Factory means you receive parts directly from the manufacturer that built your vehicle. These are made specifically for your make and model and are guaranteed to perform at a high level. Factory parts typically come with a warranty to add security to your purchase. Aftermarket means that the parts were created by a third party. Although these parts will likely carry a lesser price tag, they are made to be generic meaning they are designed to fit multiple makes or models. Choosing aftermarket parts can be a gamble as the fit, performance, and warranty varies.
Q: How do I know when it’s time for my car to be serviced?
A: Your owner’s manual contains the exact maintenance schedule for your specific make and model. If you are unsure, feel free to give us a call!
Q: Do you offer express service for quick repairs?
A: Yes! We offer express service on various repairs like engine oil and filter changes, tire rotation, cabin air filter replacement, engine air filter replacement, windshield wiper blade replacement, exterior light bulb replacement, and more!
Q: Do you offer transmission repairs?
A: Yes, schedule a transmission repair today!
Q: What service specials do you have?
A: We run various service and parts specials throughout the year. Find our updated service special list on our website!
Q: Do you offer express service for quick repairs?
A: Yes! We offer express service on various repairs like engine oil and filter changes, tire rotation, cabin air filter replacement, engine air filter replacement, windshield wiper blade replacement, exterior light bulb replacement, and more!
Q: Do you offer transmission repairs?
A: Yes, schedule a transmission repair today!
Q: What service specials do you have?
A: We run various service and parts specials throughout the year. Find our updated service special list on our website!
Q: When do I need to get my fuel injector cleaned?
A: It's a good rule of thumb to get it cleaned every 15,000 to 45,000 miles but please refer to your owner’s manual for a maintenance schedule that is specific to your make and model.
Q: How often should I get my brake fluid changed?
A: Our team recommends every 50,000 miles but it's always a good move to refer to your owner’s manual for a maintenance schedule specific to your make and model.
Q: How often should I have my tires rotated?
A: Generally, tire rotations are recommended every 3,000 miles to 6,000 miles. In many cases, a car will be due for a tire rotation and oil change at the same time, so many drivers have both services completed in a single appointment. Contact our service department to schedule a tire rotation today!
Q: Do I need an appointment to get my oil changed?
A: No, you can come in anytime and we will get you in. However, you may want to click on the “Appointments” link above on this page to schedule an appointment, so you don’t incur unnecessary wait time.
Q: Do they sell tires in the service department?
A: Absolutely! In fact, we have a tremendous tire inventory so we can find what works best for you, at a great price, and get you back on the road quickly.
Q: What does the Feldman Care Maintenance Package include?
A: Our Feldman Care Maintenance Package includes 4 total visits with an oil change, tire rotation, and multi-point vehicle inspection at each visit all for $200. This package is valued at $280.
Q: When should I replace my car's timing belt?
A: The timing belt replacement interval varies by vehicle make and model. It is generally recommended to replace the timing belt every 60,000 to 100,000 miles or as specified in your vehicle's maintenance schedule.
Q: Can you perform tire rotations and balancing?
A: Yes, we offer tire rotation and balancing services to ensure even tire wear and a smooth ride. Regular tire rotations are recommended every 5,000 to 7,500 miles.
Q: How often should I flush and replace my car's coolant?
A: The coolant flush and replacement interval depends on your vehicle's make and model. As a general guideline, coolant should be replaced every 30,000 to 50,000 miles or every 2 to 5 years.
| Monday | 8:30AM - 9:00PM |
| Tuesday | 8:30AM - 9:00PM |
| Wednesday | 8:30AM - 6:00PM |
| Thursday | 8:30AM - 9:00PM |
| Friday | 8:30AM - 6:00PM |
| Saturday | 9:00AM - 4:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 7:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 7:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | 8:00AM - 1:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 7:00AM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 7:00PM |
| Friday | 7:00AM - 7:00PM |
| Saturday | 8:00AM - 1:00PM |
| Sunday | Closed |